Consumer FAQs

Q. Does Don Salvatore sell direct?
A. No, Don Salvatore does not sell direct.

Q: Where can I purchase Don Salvatore items?
A: To locate the retailer nearest you please contact our customer service department via the web "Contact Us" form by clicking on the following link or copying and pasting it into a new browser window: http://donsalvatore.net/contactus.php. You can also contact our customer service department at our toll free number 800-886-8688 and ask for ext. 234 or ext. 232.

Q. What do I do if I need to return an item?
A. Even if your item carries the Don Salvatore name you must contact the retailer from whom you purchased the item. Don Salvatore does not deal direct. If you are a retailer please contact Don Salvatore Returns Department at 800-886-8688 and ask for Maryel at ext. 234 or Lorraine at ext. 232 or fax us at 312-733-8356. Each return is dealt with on a case-by-case basis.

Q: What are your business hours?
A: Don Salvatore’s normal business hours are Monday-Friday 7:30 AM to 4:30 PM CST.

Q: Where are you located?
A: 1350 S. Leavitt St., Chicago IL, 60608

Q: How can I contact Don Salvatore?
A: Our toll free phone number is 800-886-8688. Our local phone number is 312-733-6400. Our fax numbers are 312-733-8356 and 312-733-5504.

Q. Does Don Salvatore offer closeout items?
A. No, we do not at this time.